Politique d’expédition

Production time

Every item is personalized and made to order.

  • Items printed and shipped from the USA: ship within 1–2 business days after your order is placed.
  • All other items: production usually takes 2–4 days after your order is placed.

Holiday seasons (Nov–Dec) may add 1–3 days.

Shipping time

  • United States — items printed and shipped from the USA: typically 1–3 business days after shipping
  • United States — all other items: 7–10 days after production
  • Canada, UK, EU, Australia: 7–15 business days
  • Other countries: 10–20 business days

Shipping rates and estimated delivery windows are shown at checkout.

Tracking

A tracking link is emailed when your package ships. You can also use our Track Order page.

Orders for a fixed date

Contact us before ordering if you need an item by a specific date. A displayed estimate is not a guaranteed delivery date unless confirmed in writing.

Address changes

Contact support@gradette.com as soon as possible. Changes are not guaranteed once an order has entered production or shipped.

This store is operated by HALLOWAC LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States. Email: support@gradette.com